Managerial participation in MIS success: Which statement best captures what “managerial participation” means for effective use of computers in MIS?

Introduction / Context:
Information systems succeed not only because of technology but also because of leadership. “Managerial participation” refers to the commitment and involvement of managers in guiding, sponsoring, and using MIS outputs. Without it, even well-built systems fail to deliver value.

Given Data / Assumptions:

• We are selecting the statement that most directly explains managerial participation.
• Top management sponsorship is a critical success factor in IS projects.
• Education and report usage are important, but participation starts with leadership support.

Concept / Approach:
Managerial participation encompasses championing initiatives, allocating resources, setting information requirements, and ensuring that insights are acted upon. The foundational element is top management’s understanding and visible support, which legitimizes the effort and motivates adoption throughout the organization.

Step-by-Step Solution:

Verification / Alternative check:
IS success literature lists executive sponsorship and governance as primary CSFs; training and report review follow but rely on leadership commitment.

Why Other Options Are Wrong:

• Operating computers: not required of managers; misuse of their time.
• Education/report review: helpful, but secondary to leadership sponsorship.
• None of the above: incorrect because one option is clearly appropriate.

Common Pitfalls:
Confusing user-level activities with leadership participation; without sponsorship, training and reporting have limited impact.

Final Answer:
Strong understanding and visible support from top management.