Difficulty: Easy
Correct Answer: Both I and II are implicit
Explanation:
Introduction / Context:Service utilities add collection centres to improve customer convenience and reduce queues. We must identify the beliefs that justify opening more centres in a busy district.
Given Data / Assumptions:
Concept / Approach:Infrastructure expansion rests on the twin premises of positive customer reception and measurable convenience gains. Without either, the move would not be rational.
Step-by-Step Solution:
If I were false (people do not welcome it), the utility could face wasted resources.If II were false (no time savings), the expansion fails its operational goal of decongestion.Verification / Alternative check:
Queueing theory: more service counters shorten average waiting time, validating II; customer-centric logic validates I.Why Other Options Are Wrong:
I-only or II-only omit one of the essential rationales.Neither ignores obvious motives behind service expansion.Common Pitfalls:
Treating the decision as arbitrary rather than as a response to congestion and accessibility issues.Final Answer:Both I and II are implicit
Discussion & Comments