Interactive commerce history: QUBE is an early example of which category of information systems focused on interactive consumer transactions?
Correct Answer: electronic shopping
Introduction / Context:Before the Web became mainstream, several initiatives explored interactive television and online shopping concepts. QUBE was a pioneering interactive TV service that allowed viewers to participate in polls and make purchases, foreshadowing today’s e-commerce platforms. This question asks you to identify the system category exemplified by QUBE.
Given Data / Assumptions:
- QUBE involved consumer interaction via terminals/TV remotes.
- Primary use included shopping-like interactions in addition to entertainment.
- We classify by business function, not by underlying network protocols.
Concept / Approach:Systems that enable consumers to browse, select, and purchase goods electronically are electronic shopping systems, a subset of e-commerce. QUBE’s interactive purchasing and response capabilities place it in that category rather than problem-solving or operational inventory systems.
Step-by-Step Solution:
Identify QUBE’s core feature: consumer interactivity for purchases.Map this to electronic shopping systems.Eliminate distractor categories that do not involve consumer-facing purchase flows.Verification / Alternative check:Historical overviews of interactive TV cite QUBE’s shopping experiments as precursors to teleshopping and later web-based e-commerce.
Why Other Options Are Wrong:
problem-solving: Refers to decision-support/expert tools, not retail transactions.inventory: Back-office stock control, not consumer-facing purchasing.algebra: Not an information system category.None of the above: Incorrect because “electronic shopping” fits.Common Pitfalls:Confusing the delivery medium (TV vs. web) with the business function (shopping); the category is defined by function.
Final Answer: electronic shopping