Situation–Reaction Test — Hot Soup Spilled on the Boss at a Dinner Party:\nIn the middle of an important dinner, the waiter spills steaming hot soup on your boss’s lap. How should you respond immediately and appropriately?

Difficulty: Easy

Correct Answer: Arrange first aid immediately and organize urgent medical attention if needed, then manage logistics calmly.

Explanation:


Introduction / Context:
This assesses crisis composure, duty of care, and prioritization. A burn risk exists; the humane, professional response is to provide first aid and facilitate medical treatment without grandstanding or blame.


Given Data / Assumptions:

  • Hot liquid contact may cause first- or second-degree burns.
  • Medical evaluation may be required.
  • You have authority to coordinate assistance.


Concept / Approach:
First aid sequence: stop exposure, cool the area (cool running water if feasible; avoid ice), remove soaked hot fabric if safe, protect dignity/privacy, and organize professional care. Maintain calm to reassure all present.


Step-by-Step Solution:
1) Move the boss to privacy; call for a first-aid kit.2) Cool the burn area with clean, cool (not ice-cold) water; remove soaked garments if not adhered.3) Cover with a sterile, non-fluffy dressing; assess pain and shock.4) Arrange transport to a clinic if needed; delegate hosting continuity to a trusted colleague.


Verification / Alternative check:
Burn first-aid protocols prioritize cooling and professional assessment. Emotional containment preserves event stability.


Why Other Options Are Wrong:
Panic/yelling (a,c) delays care; dousing with a full jug (d) can worsen scald spread and humiliation; ignoring (e) is negligent.


Common Pitfalls:
Applying ice or butter; pulling off fabric stuck to skin; public dramatics.


Final Answer:
Provide first aid and medical help immediately, with calm coordination.

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