Situation–Reaction Test — Critical Project vs. Employee’s Family Medical Emergency: A key subordinate requests two weeks’ leave for a parent’s bypass surgery during a critical project. As the manager, what should you do?
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ATell the employee that family duty is more important and disengage from project planning.
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BRefuse empathy and insist they stay.
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CSeek a project deadline extension because only this employee can deliver.
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DReassign the work to another capable employee and approve the leave with support measures.
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EPlace the employee on probation for poor timing
Answer
Correct Answer: Reassign the work to another capable employee and approve the leave with support measures.
Explanation
Introduction / Context:This tests compassionate leadership under delivery pressure. Ethical management protects people in emergencies while safeguarding commitments through planning, redundancy, and knowledge transfer.
Given Data / Assumptions:
- Parent requires bypass surgery; leave request is two weeks.
- The employee is important to a live project.
- You have some bench/parallel capacity or can rebalance workload.
Concept / Approach:Demonstrate empathy and resilience: approve leave, activate contingency plans, redistribute tasks, and capture handover notes. A healthy culture improves loyalty and long-term performance.
Step-by-Step Solution:1) Approve leave promptly; offer HR/insurance assistance.2) Secure a structured handover (status, risks, assets, contacts).3) Reassign tasks to a capable teammate; adjust scope if required.4) Communicate updated plan and risk mitigations to stakeholders.
Verification / Alternative check:Teams with humane policies retain talent and meet goals via redundancy and clear playbooks.
Why Other Options Are Wrong:Abdicating planning (a) risks delivery; lack of empathy (b) harms trust; declaring only one person can deliver (c) is a single-point-of-failure anti-pattern; punitive action (e) is unethical.
Common Pitfalls:Skipping handover; failing to notify stakeholders; overloading the replacement without support.
Final Answer:Approve leave and reassign work with a solid handover and stakeholder alignment.