Statement: Air export volume has increased substantially over the past decade, causing backlogs and difficulties for air cargo agents due to increased demand for space and service. Courses of Action: I. Airlines and air cargo agents should jointly work out a solution to combat the problem. II. The reasons for the increase in the volume of air export should be found out. Which course(s) of action logically follow(s)?

Verbal Reasoning Course of Action Difficulty: Medium
Choose an option
  • A
    Only I follows
  • B
    Only II follows
  • C
    Either I or II follows
  • D
    If neither I nor II follows
  • E
    Both I and II follow

Answer

Correct Answer: Both I and II follow

Explanation

Introduction / Context:Operational backlogs from rising volumes require immediate mitigation and understanding of underlying drivers. Effective management balances short-term capacity solutions with long-term planning based on root-cause analysis.

Given Data / Assumptions:

  • Symptom: Backlogs and space shortages.
  • Stakeholders: Airlines, cargo agents, shippers, airports, regulators.
  • Need: Near-term relief and long-term scalability.

Concept / Approach:Joint operational planning (I) addresses allocations, schedules, consolidation, and SLAs. Diagnostics (II) reveal structural drivers (seasonality, product mix, capacity constraints, regulatory bottlenecks).

Step-by-Step Solution:

1) I: Collaborative load planning, priority tiers, off-peak ops, and charter augmentation can reduce immediate backlogs.2) II: Analysis informs investments (freighters, cold-chain, hub upgrades) and policy changes (customs, dwell time reduction).3) Both are complementary and necessary.

Verification / Alternative check:Air cargo best practices couple demand forecasting with slot management and infrastructure scaling.

Why Other Options Are Wrong:

• Only one: Solves either symptoms or causes, not both.• Either / Neither: Misses complementarity or ignores the problem.

Common Pitfalls:Focusing only on firefighting without analytics—or vice versa.

Final Answer:Both I and II follow.

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