Statement–Courses of Action (holiday-season train berth surge): There is an unprecedented rise in berth requests on most long-distance trains during the current holiday season; determine which action(s) follow—(I) immediately attach extra coaches to increase capacity, (II) advise passengers to plan travel after the holidays—focusing on demand management and service responsibility.
Verbal Reasoning
Course of Action
Difficulty: Easy
Choose an option
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AOnly I follows
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BNeither I nor II follows
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CBoth I and II follow
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DOnly II follows
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EEither I or II follows
Answer
Correct Answer: Only I follows
Explanation
Given data
- Situation: Demand spike for long-distance train berths during holidays.
- Course I: Expand capacity by adding coaches.
- Course II: Ask people to travel after the holiday.
Concept / ApproachService providers should attempt feasible capacity augmentation before deflecting demand.
Step-by-step evaluationStep 1: Course I is a standard, workable measure (subject to rake/traction constraints) and directly addresses demand.Step 2: Course II shifts the burden to passengers and does not solve the stated seasonal need; it is not a logical first response.
Verification / Alternative checkRailways often run special trains or attach coaches in peak seasons—consistent with I.
Common pitfalls
- Recommending inaction or deferral when immediate operational remedies exist.
Final AnswerOnly I follows.