Management Information System (MIS) implementation: who should formally announce and sponsor the initiative across the organization?
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AOperational level managers
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BTactical (middle) managers without executive backing
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CThe president or chief executive (top management)
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DA committee with no executive authority
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EExternal vendor without internal leadership
Answer
Correct Answer: The president or chief executive (top management)
Explanation
Introduction / Context:MIS implementation affects processes, reporting, and decision-making across departments. Successful adoption requires visible executive sponsorship to align priorities, secure budgets, and drive change management.
Given Data / Assumptions:
- MIS impacts strategy, operations, and culture.
- Cross-functional coordination is essential.
- Resistance to change is common without top-down support.
Concept / Approach:Top management sponsorship (president/CEO) legitimizes the initiative, sets expectations, and empowers managers to allocate resources. Operational or tactical managers can lead execution, but the formal announcement and sponsorship should come from the senior-most leadership to ensure organization-wide buy-in.
Step-by-Step Solution:1) Identify the role with enterprise authority: president/CEO.2) Connect authority to needed outcomes: prioritization, funding, escalation paths.3) Conclude that executive announcement and sponsorship are necessary for broad adoption.
Verification / Alternative check:Best-practice frameworks for change management (e.g., executive sponsorship models) emphasize top-level ownership for cross-cutting systems like MIS.
Why Other Options Are Wrong:Operational/tactical managers lack enterprise mandate. Committees and vendors without executive authority cannot compel adherence across departments.
Common Pitfalls:Delegating sponsorship too low, resulting in fragmented adoption and underfunding.
Final Answer:The president or chief executive (top management) should announce and sponsor MIS implementation.