The web based complaints redressal system called SCORES has been launched by which of the following organizations?

Introduction / Context:
SCORES is an important online platform that allows investors to lodge complaints about securities market issues. Knowing which regulator launched this system is essential for questions on investor protection, capital markets, and financial awareness.

Given Data / Assumptions:

• The platform is called SCORES, which stands for an online complaints redressal system.
• It deals with grievances related to investments and securities.
• Options list different financial and governmental bodies.

Concept / Approach:
Since SCORES deals with securities and investor grievances in the capital market, it should logically be associated with the securities market regulator rather than with a commercial bank or a general ministry.

Step-by-Step Solution:
Step 1: Recognize that SEBI is the statutory regulator for securities and capital markets in India.Step 2: SCORES is designed to allow investors to file complaints against listed companies and intermediaries, which clearly falls under SEBI jurisdiction.Step 3: Indian Banks Association is an industry body, not a securities regulator.Step 4: State Bank of India is an individual bank and cannot be the national complaints platform owner for securities.Step 5: Ministry of Corporate Affairs handles corporate law and company registration, but securities market regulation is specifically assigned to SEBI.Step 6: Therefore, the correct answer is Securities and Exchange Board of India.

Verification / Alternative check:
Official SEBI documentation and financial news reports clearly describe SCORES as SEBI online complaint redress system, used by investors to lodge grievances about listed entities and intermediaries.

Why Other Options Are Wrong:
Indian Banks Association: Focuses on banking sector coordination, not on securities complaint resolution at the national regulatory level.State Bank of India: A commercial bank that might have customer complaint systems, but not this national securities redress platform.Ministry of Corporate Affairs: Deals with corporate legislation and administration, but SCORES is specifically tied to securities market regulation.

Common Pitfalls:
Some candidates confuse SCORES with grievance systems in the banking sector or with corporate affairs because they see it as web based and related to companies.Another pitfall is not linking the word securities directly to SEBI, which is the central hint in this question.

Final Answer:
The web based complaints redressal system SCORES was launched by the Securities and Exchange Board of India.