Statement: A large number of students failed the SSC exam due to poor performance in the English paper. Courses of Action: I. Direct schools to appoint competent English teachers where needed. II. Send English teachers for government-conducted refresher courses immediately. III. Lower future English paper difficulty to improve pass rates.

Introduction / Context:
Low subject performance points to teaching quality, pedagogy, and support, not to paper “difficulty” per se. Sustainable action upgrades capacity rather than diluting standards.

Given Data / Assumptions:

• Failure concentrated in one subject.
• Teacher capability gaps may exist.

Concept / Approach:
Quality hiring (I) and upskilling (II) address root causes—content mastery, classroom methods, assessment alignment. Lowering difficulty (III) is counterproductive and undermines credential credibility.

Step-by-Step Solution:
1) Audit staffing; recruit qualified teachers (I).2) Conduct refresher training with updated pedagogy and assessment practices (II).3) Provide remedial support and practice resources.

Verification / Alternative check:
Teacher professional development correlates with learning gains when paired with coaching.

Why Other Options Are Wrong:
III masks the problem; “None” ignores tangible remedies; single-option choices miss the complementary nature of I and II.

Common Pitfalls:
Short-term pass-rate fixes that erode standards.

Final Answer:
Both I and II follow.