Sources of problem identification: In management information systems, problem identification most often arises from information describing which time horizon?

Difficulty: Easy

Correct Answer: data describing what is happening now

Explanation:


Introduction / Context:
Managers detect problems by comparing expectations with reality. While historical and forecast information both matter, operational issues typically reveal themselves in current-period data, such as today’s throughput, current defect rates, or this week’s service-level breaches. The question asks which time horizon most often triggers initial problem recognition.


Given Data / Assumptions:

  • Operational variances require timely detection to avoid compounding losses.
  • Past data helps diagnose trends; forecasts help anticipate risks; current data highlights immediate deviations.
  • “Most often” focuses on first detection, not deeper root-cause analysis.


Concept / Approach:
Control loops rely on real-time or near-real-time measurements against standards. Dashboards and alerts typically surface problems as they occur, prompting investigation that may consult past trends and future projections. Thus, the most frequent source of problem identification is “what is happening now,” which signals exceptions that require managerial attention.


Step-by-Step Solution:

Define problem identification as early detection of deviations from plan/standard.Locate the time horizon that provides immediate evidence of deviation: current data.Select “data describing what is happening now.”


Verification / Alternative check:
Standard operations management emphasizes real-time KPIs and exception reporting for timely corrective action, validating the answer.


Why Other Options Are Wrong:

  • Past data: useful for analysis and learning but often not the first trigger.
  • Future data (forecasts): useful for anticipation, not typically the initial detection of a problem already occurring.
  • Both (a) and (b): conflates planning/diagnosis with first identification.


Common Pitfalls:
Over-relying on monthly summaries; problems are best caught in daily or intra-day metrics.


Final Answer:
data describing what is happening now

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