Difficulty: Easy
Correct Answer: data describing what is happening now
Explanation:
Introduction / Context:
Managers detect problems by comparing expectations with reality. While historical and forecast information both matter, operational issues typically reveal themselves in current-period data, such as today’s throughput, current defect rates, or this week’s service-level breaches. The question asks which time horizon most often triggers initial problem recognition.
Given Data / Assumptions:
Concept / Approach:
Control loops rely on real-time or near-real-time measurements against standards. Dashboards and alerts typically surface problems as they occur, prompting investigation that may consult past trends and future projections. Thus, the most frequent source of problem identification is “what is happening now,” which signals exceptions that require managerial attention.
Step-by-Step Solution:
Verification / Alternative check:
Standard operations management emphasizes real-time KPIs and exception reporting for timely corrective action, validating the answer.
Why Other Options Are Wrong:
Common Pitfalls:
Over-relying on monthly summaries; problems are best caught in daily or intra-day metrics.
Final Answer:
data describing what is happening now
Discussion & Comments