Information quality in decision-making: Information is considered _____ when it is demonstrably useful for making a specific decision.

Difficulty: Easy

Correct Answer: relevant

Explanation:


Introduction / Context:
Decision-makers rely on information that reduces uncertainty about choices. Not all data is equally helpful; the concept of “relevance” captures whether information contributes to selecting among alternatives. This question tests foundational MIS knowledge about information quality dimensions that drive effective managerial decisions.


Given Data / Assumptions:

  • We are focusing on the usefulness of information for a given decision context.
  • Other answer choices refer to methods (management by exception), report types (predictive), or governance notions (control), not the core quality attribute.
  • The same dataset may be relevant in one context but irrelevant in another.


Concept / Approach:
Information quality dimensions commonly include relevance, accuracy, timeliness, completeness, and reliability. Relevance means the information bears directly on the decision problem and can change the decision-maker’s choice. For instance, a forecast of demand is relevant when deciding production levels; a historical anecdote about a different market may not be. The attribute the question seeks is therefore “relevant.”


Step-by-Step Solution:

Define the target attribute: “useful in making a decision.”Map “useful” to the information quality term most aligned with effect on decisions.Eliminate process/method answers that are not qualities of information.Select “relevant.”


Verification / Alternative check:
Textbooks in accounting information systems and MIS identify relevance as a key characteristic of decision-useful information, confirming the choice.


Why Other Options Are Wrong:

  • Management by exception: a control/reporting approach highlighting deviations, not a property of information itself.
  • Predictive reports: a format or analytic output; some predictive reports can still be irrelevant to a specific decision.
  • Control: a managerial function, not an information quality attribute.
  • None of the above: incorrect because “relevant” is the precise term.


Common Pitfalls:
Assuming any accurate data is useful; information must be both accurate and relevant to matter.


Final Answer:
relevant

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