Difficulty: Easy
Correct Answer: A unique and verifiable product, result or capability that must be produced to complete a process, phase or project
Explanation:
Introduction / Context:
Understanding the concept of a deliverable is central to project management because deliverables represent the tangible and intangible outputs that justify the existence of the project. Each phase of the project life cycle generally ends with one or more key deliverables that are reviewed and approved before work continues. This question tests your ability to recall the formal definition of a deliverable used in standards such as the PMBOK Guide and to distinguish it from other project artifacts like meetings, budgets and responsibility charts.
Given Data / Assumptions:
Concept / Approach:
In formal project management, a deliverable is not just any activity or document. It is a unique and verifiable product, result or capability produced to complete a process, phase or project. Deliverables can be intermediate, such as design documents, or final, such as a completed system ready for handover. The key words in the definition are unique, verifiable and produced as an output. By comparing each option with these criteria, you can quickly eliminate distractors that describe tools, events or resources rather than outputs.
Step-by-Step Solution:
Step 1: Identify the core phrase in the correct definition: a unique and verifiable product, result or capability produced by the project.Step 2: Examine option A, which states that a deliverable is a unique and verifiable product, result or capability produced to complete a process, phase or project. This matches the formal definition.Step 3: Review option B, which mentions meetings. Meetings are activities that help manage the project but are not themselves the end products that the customer accepts.Step 4: Look at option C, which is the total budget. Budget is a constraint and part of the management plan, not a deliverable.Step 5: Consider option D, the responsibility matrix. This is a planning tool (for example, a RACI chart), not a project output requested by the customer.Step 6: Conclude that only option A correctly reflects the formal definition of a deliverable.
Verification / Alternative check:
If you check a standard project management reference, you will find that deliverables are described as measurable outputs that can be verified and validated. In acceptance processes, stakeholders do not approve meetings or budgets; they approve completed work such as software modules, engineering drawings, training materials or implemented processes. This reinforces that a deliverable is something that can be inspected and accepted from the customer or sponsor perspective.
Why Other Options Are Wrong:
Meetings are mechanisms for communication and control, not final outputs. The project budget is a constraint and part of planning documentation. The responsibility matrix is a management tool used to clarify roles and responsibilities rather than something delivered to fulfill project objectives. None of these satisfy the criteria of being a unique, verifiable product, result or capability.
Common Pitfalls:
Many learners casually label anything produced in a project as a deliverable. While it is true that internal documents can sometimes be treated as internal deliverables, exam questions usually focus on the formal definition linked to customer or stakeholder acceptance. Another pitfall is forgetting that deliverables must be verifiable. If you cannot measure, inspect or otherwise confirm that the output is complete and correct, it does not fit the strict definition used in certification exams.
Final Answer:
A deliverable is best defined as a unique and verifiable product, result or capability that must be produced to complete a process, phase or project.
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