Difficulty: Easy
Correct Answer: delivery planning
Explanation:
Introduction / Context:
A quotation system supports pre-sales activities: retrieving product data and pricing, configuring items, and generating quotes for customers. It typically stops short of fulfillment tasks that belong to order management or logistics. This question asks you to identify which listed activity is not normally part of quoting proper.
Given Data / Assumptions:
Concept / Approach:
Delivery planning depends on confirmed orders, actual inventory positions, and logistics constraints. While quotes may estimate lead time, detailed delivery planning is an order management function. Therefore, among the options, “delivery planning” is the one that is not a core quotation procedure set.
Step-by-Step Solution:
Verification / Alternative check:
In ERP/CRM architectures, CPQ is distinct from order promising/ATP and transportation planning modules.
Why Other Options Are Wrong:
Common Pitfalls:
Embedding detailed delivery planning in quoting complicates the sales process with uncertain data; better to provide indicative lead times and finalize after order acceptance.
Final Answer:
delivery planning
Discussion & Comments