Reading comprehension—best supported inference (shift from manufacturing to services): The passage notes a structural shift of the economy toward services and highlights that managers in the growing service sector will have to work more with people than with assembly-line objects; what conclusion about future managerial capability is best supported?
-
Amanagers should have a balanced mind.
-
Bassembly line will exist in service organisations.
-
Cinterpersonal skills will become more important in the future work place.
-
Dmanufacturing organisations ignore importance of people.
-
Eservice organisations will not deal with objects and things.
Answer
Correct Answer: interpersonal skills will become more important in the future work place.
Explanation
Given data
- The economy is shifting from manufacturing to services.
- Service-sector managers will work more with people than with assembly-line objects.
Concept / ApproachAbstract the competency implication: If the job increasingly centres on people, people-centric (interpersonal) skills become more critical.
Step-by-step reasoningStep 1: Service orientation implies customer interaction, coordination, and relationship management.Step 2: Therefore, interpersonal and communication skills gain relative importance.Step 3: Option C states this directly. Options A, D, and E introduce claims not made; option B is irrelevant to the inference.
Verification / AlternativeThe premise itself contrasts people vs. objects, pointing to interpersonal skills as the key shift.
Common pitfalls
- General platitudes (balanced mind) or sweeping claims about service firms never dealing with objects.
Final Answerinterpersonal skills will become more important in the future work place.