Difficulty: Easy
Correct Answer: interpersonal skills will become more important in the future work place.
Explanation:
Given data
Concept / Approach
Abstract the competency implication: If the job increasingly centres on people, people-centric (interpersonal) skills become more critical.
Step-by-step reasoning
Step 1: Service orientation implies customer interaction, coordination, and relationship management.Step 2: Therefore, interpersonal and communication skills gain relative importance.Step 3: Option C states this directly. Options A, D, and E introduce claims not made; option B is irrelevant to the inference.
Verification / Alternative
The premise itself contrasts people vs. objects, pointing to interpersonal skills as the key shift.
Common pitfalls
Final Answer
interpersonal skills will become more important in the future work place.
Discussion & Comments