Difficulty: Easy
Correct Answer: Rules
Explanation:
Introduction / Context:
Organizations rely on consistent procedures. The item asks for the universal framework that management must adhere to.
Concept / Approach:
Rules (policies, SOPs) are mandatory; counselling/encouragement are supportive; undue pressure is negative and not a principle.
Step-by-Step Solution:
Rules ensure fairness, compliance, and predictability.Counselling and encouragement are situational tools.
Final Answer:
Rules
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