Difficulty: Easy
Correct Answer: Rules
Explanation:
Introduction / Context:Organizations rely on consistent procedures. The item asks for the universal framework that management must adhere to.
Concept / Approach:Rules (policies, SOPs) are mandatory; counselling/encouragement are supportive; undue pressure is negative and not a principle.
Step-by-Step Solution:Rules ensure fairness, compliance, and predictability.Counselling and encouragement are situational tools.
Final Answer:Rules
Discussion & Comments