Situation–Reaction (Accountability & Documents)\nYour friend lost their purse containing your important original documents. What is the most appropriate response that balances empathy with responsibility?

Difficulty: Easy

Correct Answer: Ask them to arrange duplicates or replacement of the lost documents

Explanation:


Introduction / Context:
Loss of critical documents creates legal and logistic risk. A mature response recognizes empathy and clear next steps.


Given Data / Assumptions:

  • Friend unintentionally lost the purse.
  • Your important documents were inside.
  • Documents can usually be reissued with process and fees.


Concept / Approach:
Accountability means remedying harm. The person who caused the loss should take active steps to replace the documents and share costs.


Step-by-Step Solution:

1) Secure immediate risks: file FIR/lost report if applicable.2) Start reissue workflows (ID, license, bank, etc.).3) Ask friend to coordinate and bear reasonable costs.


Verification / Alternative check:
Constructive remediation restores function and the relationship.


Why Other Options Are Wrong:

(A) Silence delays action.(C) Overlooking costs shifts burden unfairly.(D) Cutting ties is disproportionate and unhelpful.


Common Pitfalls:
Missing police intimation, not blocking misuse, delaying replacements.


Final Answer:
Ask them to arrange duplicates or replacement of the lost documents.

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