If you see that a serial interface and the protocol are both down, then you have a physical layer problem. If you see serial 1 is up, line protocol is down, then you are not receiving (Data Link) Keepalives from the remote end.
The % ambiguous command error means that there is more than one possible show command that starts with ru. Use a question mark to find the correct command.
From global configuration mode, use the line vty 0 4 command to set all five default VTY lines
If you delete the startup-config and reload the router, the router will automatically enter setup mode. You can also type setup from privileged mode at any time.
The Show controllers serial 0 command will show you whether either a DTE or DCE cable is connected to the interface. If it is a DCE connection, you need to add clocking with the clock rate command
The command copy tftp flash will allow you to copy a new IOS into flash memory on your router.
Since the configuration looks correct, you probably didn't screw up the copy job. However , when you perform a copy from a network host to a router , the interfaces are automatically shut dow and need to be manually enabled with the no shutdown command.
Before you start to configure the router, you should erase the NVRAM with the erase startup-config command and then reload the router using the reload command.
The command traceroute (trace for short), which can be issued from user mode or privileged mode, is used to find the path a packet takes through an internetwork and will also show you where the packet stops because of an error on a router.
Although option A is certainly the "best" answer, unfortunately option E will work just fine and your boss would probably prefer you to use the show cdp neighbors detail command.
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