Difficulty: Medium
Correct Answer: Less expensive only when the number of calls is large and each call is relatively short
Explanation:
Introduction:
Wide Area Telecommunications Service (WATS) was a bulk long-distance offering that provided discounted rates within specified bands or calling zones. Organizations chose WATS when their traffic profile matched the plan's economics. This question asks you to identify the calling pattern under which a WATS arrangement typically saves money compared to a flat-rate approach.
Given Data / Assumptions:
Concept / Approach:
The core idea behind WATS is amortizing fixed or banded costs over many calls. When call volume (the number of calls) is large, the per-call and per-minute charges of standard tariffs accumulate quickly. WATS becomes economical because the effective cost per call drops as usage increases. Shorter calls also help avoid hitting duration thresholds where per-minute accumulations overtake the WATS allowance; frequent short calls spread the fixed WATS cost efficiently. Conversely, occasional long calls may not justify WATS versus conventional per-minute billing.
Step-by-Step Solution:
Verification / Alternative check:
Historical procurement guidance recommended WATS for customer-service centers and sales operations making numerous short- to medium-length calls within certain distance bands, reinforcing the high-count, shorter-duration advantage profile.
Why Other Options Are Wrong:
Common Pitfalls:
Treating WATS as universally superior; ignoring call-setup charges and band restrictions; forgetting that extremely long durations can exhaust WATS allowances and flip the economics.
Final Answer:
Less expensive only when the number of calls is large and each call is relatively short.
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