Correct Answer: I Inputs Quality management plan Quality metrics Process improvement plan Work performance information Approved change requests Quality control measurements Implemented change requests Implemented corrective actions Implemented defect repair Implemented preventive actions II Tools and Techniques Quality planning tools and techniques Quality audits Process analysis Quality control tools and techniques III Outputs Requested changes Recommended corrective actions Organizational process assets (updates) Project management plan (updates)

Correct Answer: I Inputs Quality management plan Quality metrics Quality checklists Organizational process assets Work performance information Approved change requests Deliverables II Tools and Techniques Cause and effect diagram Control charts Flow Charting Histogram Pareto chart Run chart Scatter diagram Statistical sampling Inspection Defect repair review III Outputs Quality control measurements Validated defect repair Quality baseline (updates) Recommended corrective actions Recommended preventive actions Requested changes Recommended defect repair Organization process assets (updates) Validated deliverables Project management plan (updates)

Correct Answer: Human Resource Planning - Identifying and documenting Project roles, responsibilities, and reporting relationships, as well as creating the staffing management plan Acquire Project Team - Obtaining the human resources needed to complete the project Develop Project Team - Improving the competencies and interaction of team members to enhance project performance Manage Project Team - Tracking team member performance, providing feedback, resolving issues, and coordinating changes to enhance project performance

Correct Answer: I Inputs Enterprise Environmental factors Organizational process assets Project management plan - Activity resource requirements II Tools and Techniques Organization charts and position descriptions Networking Organizational theory III Outputs Roles and responsibilities Project organization charts Staffing management plan

Correct Answer: I Inputs Project staff assignments Staffing management plan Resource availability II Tools and Techniques General management skills Training Team - building activities Ground rules Co-location Recognition and rewards III outputs Team performance assessment

Correct Answer: I Inputs Organizational process assets Project staff assignments Roles and responsibilities Project organization charts Staffing management plan Team performance assessment Work performance information Performance reports II Tools and Techniques Observation and conversation project performance appraisals Conflict management Issue log III Outputs Requested changes Recommended corrective actions Recommended preventive actions Organizational process assets (updates) Project management plan (updates)

Correct Answer: Communications planning - Determining the information and communications needs of the project stakeholders Information Distribution - Making needed information available to project stakeholders in a timely manner Performance Reporting - Collecting and distributing performance information This includes status reporting, progress measurement, and forecasting Manage Stakeholders - Managing communications to satisfy the requirements of and resolve issues with project stakeholders

Correct Answer: I Inputs Enterprise environmental factors Organizational process assets Project scope statement Project management plan - Constraints - Assumptions II Tools and Techniques Communications requirements analysis Communications technology III Outputs Communications management plan

Correct Answer: I Inputs Communications management plan II Tools and Techniques Communications skills Information gathering and retrieval systems Information distribution methods Lessons learned process III Outputs Organizational process assets (updates) Requested changes

Correct Answer: I Inputs Work performance information Performance measurements Forecasted completion Quality control measurements Project management plan - Performance measurement baseline Approved change requests Deliverables II Tools and Techniques Information presentation tools Performance information gathering and compilation Status review meetings Time reporting systems Cost reporting systems III Outputs Performance reports Forecasts Requested changes Recommended corrective actions Organizational process assets (updates)