Order-to-cash data flow: the order entry subsystem creates a file of order records that primarily feeds which downstream business subsystem for updates and control?

Difficulty: Easy

Correct Answer: inventory subsystem

Explanation:


Introduction / Context:
In the order-to-cash cycle, order entry captures customer commitments. Those records trigger availability checks, reservations, and later, picking, shipping, billing, and receivables. Understanding the immediate downstream consumer of order data clarifies how inventory accuracy and service levels are maintained.


Given Data / Assumptions:

  • Order entry records include items, quantities, promised dates, and customer information.
  • Systems typically perform availability checks and allocations against stock.
  • Multiple subsystems may eventually use order data, but one is primary for near-term control.


Concept / Approach:
The inventory subsystem is the primary recipient for immediate updates: it checks stock on hand, allocates or reserves quantities, and may initiate replenishment signals (backorders, ATP/CTP logic). While production planning, quality, and managerial control also leverage order information, the first operational need is to reflect demand against inventory and drive fulfillment activities accurately.


Step-by-Step Solution:

Capture order → create order file with line items.Post to inventory subsystem for available-to-promise and reservation.Subsequently, feed production planning, shipping, invoicing, and financial subsystems.


Verification / Alternative check:
ERP process flows (e.g., SAP SD to MM/IM, Oracle OM to Inventory) connect order entry directly to inventory availability and reservations, confirming the data dependency.


Why Other Options Are Wrong:
Production subsystem uses aggregated demand later for planning; quality subsystem focuses on conformance; “control subsystem” is vague and not the immediate operational consumer.


Common Pitfalls:
Assuming production is always next—even for make-to-stock, inventory allocation precedes production actions; neglecting backorder logic that relies on accurate inventory posting.


Final Answer:
inventory subsystem

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