A Guarantee is a promise or assurance that attests to the quality of a product that is either (1) given in writing by the manufacturer or (2) given verbally by the person selling the product. Which situation below is the best example of a Guarantee?
Verbal Reasoning
Matching Definitions
Difficulty: Easy
Choose an option
-
AMelissa purchases a DVD player with the highest consumer ratings in its category.
-
BThe salesperson advises Curt to be sure that he buys an air conditioner with a guarantee.
-
CThe local auto body shop specializes in refurbishing and selling used cars.
-
DLori buys a used digital camera from her coworker who says that she will refund Lori's money if the camera's performance is not of the highest quality.
Answer
Correct Answer: Lori buys a used digital camera from her coworker who says that she will refund Lori's money if the camera's performance is not of the highest quality.
Explanation
Given data
- A guarantee is an explicit promise (written or verbal) about quality with an implied remedy (repair/replacement/refund).
Concept/ApproachLook for a direct quality assurance statement made by the seller/manufacturer.
Step-by-step reasoning(A) High ratings are reviews, not a seller's promise.(B) Advice to obtain a guarantee is not itself a guarantee.(C) Business description, no promise stated.(D) Seller promises a refund if quality is lacking — a clear verbal guarantee.
Verification/AlternativeThe core elements (promise + remedy) appear only in (D).
Common pitfalls
- Confusing third-party ratings with a guarantee from the seller.
Final AnswerLori's coworker offers a refund if quality is not highest — a guarantee.