Can you tell of a time when you provided excellent customer service?

Correct Answer: The reputation of a company controls its profit margins A bad reputation means fewer customers If you cannot handle difficult customers, that would be a major obstacle for you in a job where dealing with irritated members of the public will be routine Start generally but select one incident soon afterwards and describe the outcome of that Be very clear about the circumstance what happened and how you dealt with it, especially how you resolved any tricky issues that arose The key words here are mutual respect, listening to the customer, being calm in the face of irritation and concluding the situation positively

Correct Answer: These are a couple of examples of things that retail staff may be expected to get involved with, and they'll be keen to see how much additional training they might need to provide

Correct Answer: Applicant should answer that as a first line supervisor, he/she should directly supervise sales workers in a retail department He/She would get involved in management functions such as purchasing, budgeting, accounting and ensure quality of supply apart from his/her regular supervisor work

Correct Answer: Countless potential customers in retail shops go unnoticed every day It is often this attitude of indifference that leads people to shop at other places Make sure that you have a candidate that will meet and greet your customers Interviewees, let your personality shine here Let your interviewer know that you are not afraid to introduce yourself to customers, and that you will not be hiding in the back restocking something

Correct Answer: Applicant should answer that being in a wholesale market, he/she would plan and direct advertising and promotional activities to attract more retailer suppliers Promotional activities like posters, contests, coupons, give-away to create extra interest in the purchase of a product or services from customers or retailers

Correct Answer: i enjoy the most learning new things like staff management,motivation,management,smart working etc i enjoy the least free timing during my job

Correct Answer: RDBMS is a database management system based on relational model defined by EFCodd Data is stored in the form of rows and columns The relations among tables are also stored in the form of the table Features: - Provides data to be stored in tables - Persists data in the form of rows and columns - Provides facility primary key, to uniquely identify the rows - Creates indexes for quicker data retrieval - Provides a virtual table creation in which sensitive data can be stored and simplified query can be applied(views) - Sharing a common column in two or more tables(primary key and foreign key) - Provides multi user accessibility that can be controlled by individual users

Correct Answer: Function prototyping is a function declaration statement that tells the compiler about the return type of the function and the number as well as type of arguments required by the function at the time of calling it Syntax: return_type function_name( type1 arg1, type 2 arg2, ); Advantages of function prototype : - It helps the compiler in determining whether a function is called correctly or not Each time when a function is called, its calling statement is compared with its prototype In case of any mismatch, compiler reports an error - A function must be defined before calling it But prototyping allows a function to be called before defining it

Correct Answer: Storing the form's contents to a database file on the server

Correct Answer: DHTML stands for Dynamic HTML The first thing that we need to clear about DHTML is that it is neither a language like HTML, JavaScript etc nor a web standard It is just a combination of HTML, JavaScript and CSS It just uses these languages features to build dynamic web pages DHTML is a feature of Netscape Communicator 40, and Microsoft Internet Explorer 40 and 50 and is entirely a "client-side" technology Features of DHTML: - Simplest feature is making the page dynamic - Can be used to create animations, games, applications, provide new ways of navigating through web sites - DHTML use low-bandwidth effect which enhance web page functionality - Dynamic building of web pages is simple as no plug-in is required - Facilitates the usage of events, methods and properties and code reuse