Are you comfortable offering our charge account to customers?
Correct Answer
A candidate should not be shy here Someone who tells you that they are uncomfortable when being solicited for proprietary charges by other retailers will not be successful in your organization If that is something that you as a candidate struggle with, make sure that you portray your desire to succeed Tell the employer that it is something that you are gaining skills on, and would love the opportunity to perfect your script
Retail problems
Search Results
1. As a wholesaler what are the problems you would face in ensuring the commitment to your retail suppliers?
Correct Answer: As a wholesaler, applicant should say that he/she would face production problem, growing consumption, not concentrating on important market segment, scale of operations not being proper, delivery to different stores and having some issues with suppliers and not a good relationship with suppliers I would face these problems in reaching the target commitment to suppliers as a wholesaler
2. As a Supervisor, how would you plan your financials for your budget?
Correct Answer: Applicant should answer that as a supervisor he/she would analyze actual spend vs forecast and plan future sales and retail storage Provide sales adjustments/discounts reporting and analysis, which could be helpful in further analysis of the business As a supervisor I would ensure, that I keep a track of all the finances and expenses incurred during the process of transportation, salaries and wages of drivers and other helpers in loading and unloading the goods and services Maintain a ledger for the cost involved in storage and maintenance of goods and services
3. As a supervisor for a wholesale market, what actions would you take to increase the profit?
Correct Answer: Applicant should answer that as a wholesaler; he/she would interview the suppliers of wholesale market and negotiate the prices, discounts, transportation arrangements, and credit terms Oversee the distribution of merchandize to different outlets and maintain adequate stock levels Establish a good rapport with suppliers and supervise the retail outlet markets to get a better knowledge of supply chain management
4. Describe a time where customer wasn?t happy and what did you do to change it?
Correct Answer: There?s no doubt that working in retail you will encounter an unhappy, disgruntled, or difficult customer Learning to hold in your personal feelings, addressing empathy for customers, and representing the company well in order to keep customers coming back are all important skills recruiters will look for when assessing how you deal with uncomfortable situations
5. How do you go about familiarizing yourself with the products you sell?
Correct Answer: Retail products often change seasonally Can you quickly update yourself on all the new information so you can be prepared to sell the new inventory to customers as soon as it lands on the shelf
6. How would you go about greeting each customer who comes in the store?
Correct Answer: If you want bonus points, make sure you address each side of this tricky two-part question The first part is addressing how you make sure you greet each and every customer who enters the store, giving them personal attention The second part is how you would actually greet them ? what would you say to them? Would you alert them of your newest products, ask if they?re looking for anything in particular or need guidance while shopping, or alert them to who they can reach out to if they require any assistance in various departments?
7. What previous experience do you have in retail?
Correct Answer: They want to check that you are familiar with the demands that come with retail jobs This is your chance to show off your experience If you have worked with lots of companies, focus on those that are most similar to the company that you are applying
8. How do you get more retailers / customers for your business? What are the steps you would take?
Correct Answer: Applicant should answer that being in a wholesale market, he/she would plan and direct advertising and promotional activities to attract more retailer suppliers Promotional activities like posters, contests, coupons, give-away to create extra interest in the purchase of a product or services from customers or retailers
9. How will you make customers feel welcome in our store?
Correct Answer: Countless potential customers in retail shops go unnoticed every day It is often this attitude of indifference that leads people to shop at other places Make sure that you have a candidate that will meet and greet your customers Interviewees, let your personality shine here Let your interviewer know that you are not afraid to introduce yourself to customers, and that you will not be hiding in the back restocking something
10. What are the things that you need to check in a retail market, as a first line supervisor?
Correct Answer: Applicant should answer that as a first line supervisor, he/she should directly supervise sales workers in a retail department He/She would get involved in management functions such as purchasing, budgeting, accounting and ensure quality of supply apart from his/her regular supervisor work