How do you work toward becoming better as a medical assistant?
Correct Answer
Do you regularly read professional journals? Are you a member of a professional organization? If so, detail all of your efforts and explain how you feel the efforts will improve your skills and allow you to contribute more fully to your profession
Medical and Health Care problems
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1. Have you assisted with any medical office procedures?
Correct Answer: Even if you are a fresh graduate, you likely have some experience as an extern Prepare for this question in advance by thinking of all procedures in which you have assisted When answering the question, give a detailed but succinct account of your experience and your contribution to the experience
2. How do you protect the rights and confidentiality of patients?
Correct Answer: This is the perfect opportunity to impart your knowledge of HIPAA Your answer should show that you are very knowledgeable regarding regulations and that you place patient rights and confidentiality at the top of your priority list as a medical assistant If you are at all unclear about HIPAA regulations, be sure to study the material thoroughly before rehearsing your response
3. Describe a difficult experience with a patient and how you handled it.
Correct Answer: This is a question that cannot be properly answered without preparation Have a story ready about an experience you have had Do not make up a story, but be sure to play up the most positive aspects of the experience to show that you know how difficult some patients can be but that you are more than capable of handling any situation with professionalism, compassion, and efficiency
4. What do you do to keep current with medical findings and practices?
Correct Answer: Sample Answers : I stay informed by being active with the American Nurses Association, participating in their continuing education programs, and attending at least one yearly seminar I subscribe to several trade publications, which I find to have the latest information on current findings and practices I enjoy attending the conventions and seminars that come to our area several times a year, as I find meeting with other nurses in panel discussions and lectures to be informative academically and practically
5. How would you handle the family of a patient in your care who is displeased with your care of the patient?
Correct Answer: Sample Answers : I would listen to their concerns, and reassure them that I was doing my very best for their loved one Sometimes family members are looking for someone or something to blame for what their loved one is going through I would try to reassure them that the patient was getting the best quality of care available I would listen to their concerns, and make sure that if any were well founded they were addressed immediately
6. Which of the following statements is correct concerning hypnosis?
Options
A. A hypnotized person is in an involuntary condition of suggestion.
B. A person who is under hypnosis is really in control of his or her behavior.
C. The hypnotist is always in control.
D. People will do things they would not ordinarily do when under hypnosis.
Correct Answer: Sample Answers : (i) I Know that not every day will be the same So I recognize that changes in priority are a normal daily occurance and that i must be able to provide my care based on priorities (ii) Well at times I may get upset, but I understand by now these things happen, especially in the medical field
10. 24/7 operations are like relay races where you take the baton, run with it and then pass it on smoothly. How do you make seamless transitions on shift changes?
Correct Answer: Sample Answers : (i) Be prepared for the incoming crew Ensure the ambulance is clean and fully stocked Arrive early so that shift changes can take place on time, still leaving you enough time to check the ambulance and be ready to go if you get a call (ii) Show up a little early for your shift for rig check and to receive any information from outgoing crew When you are the outgoing crew,leave rig in a better state than you found it Communicate with incoming/outgoing crew allowing a smooth transition