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- Question
Have you assisted with any medical office procedures?
- Correct Answer
- Even if you are a fresh graduate, you likely have some experience as an extern Prepare for this question in advance by thinking of all procedures in which you have assisted When answering the question, give a detailed but succinct account of your experience and your contribution to the experience
- 1. How do you protect the rights and confidentiality of patients? Discuss
- 2. Describe a difficult experience with a patient and how you handled it. Discuss
- 3. What do you do to keep current with medical findings and practices? Discuss
- 4. How would you handle the family of a patient in your care who is displeased with your care of the patient? Discuss
- 5. How have you responded in the past when your replacement calls in sick and a substitute will take over an hour to come in? Discuss
- 6. How do you work toward becoming better as a medical assistant? Discuss
- 7. Which of the following statements is correct concerning hypnosis?
Options- A. A hypnotized person is in an involuntary condition of suggestion.
- B. A person who is under hypnosis is really in control of his or her behavior.
- C. The hypnotist is always in control.
- D. People will do things they would not ordinarily do when under hypnosis. Discuss
- 8. Each of the following is a sleep disorder except
Options- A. REM rebound
- B. Narcolepsy
- C. Night terrors
- D. Insomnia Discuss
- 9. A dentist would apply for a license with the
Options- A. City government
- B. State government
- C. Federal government
- D. Central government Discuss
- 10. Priorities often change suddenly throughout the day. If you are asked to quickly do another task, how does that affect your mood? Discuss
Medical and Health Care problems
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Correct Answer: This is the perfect opportunity to impart your knowledge of HIPAA Your answer should show that you are very knowledgeable regarding regulations and that you place patient rights and confidentiality at the top of your priority list as a medical assistant If you are at all unclear about HIPAA regulations, be sure to study the material thoroughly before rehearsing your response
Correct Answer: This is a question that cannot be properly answered without preparation Have a story ready about an experience you have had Do not make up a story, but be sure to play up the most positive aspects of the experience to show that you know how difficult some patients can be but that you are more than capable of handling any situation with professionalism, compassion, and efficiency
Correct Answer: Sample Answers : I stay informed by being active with the American Nurses Association, participating in their continuing education programs, and attending at least one yearly seminar I subscribe to several trade publications, which I find to have the latest information on current findings and practices I enjoy attending the conventions and seminars that come to our area several times a year, as I find meeting with other nurses in panel discussions and lectures to be informative academically and practically
Correct Answer: Sample Answers : I would listen to their concerns, and reassure them that I was doing my very best for their loved one Sometimes family members are looking for someone or something to blame for what their loved one is going through I would try to reassure them that the patient was getting the best quality of care available I would listen to their concerns, and make sure that if any were well founded they were addressed immediately
Correct Answer: Sample Answers : (i) Upset but did not show it, that is the nature of the job, this things happen, the patients care takes priority (ii) I have not experienced this necessarily, but I have had my nurse mentor cancel on me because of a family emergency In this situation I still attended my clinical and worked with a different nurse mentor I quickly adapt to situations, which is an important quality in a nurse In this situation I would stay until a substitute is able to come in I would do this to ensure patient safety and maintain positive staff morale It is important to recognize that getting sick is inevitable, and I will most likely be in the same situation one day and will need staff to pick up my shift
Correct Answer: Do you regularly read professional journals? Are you a member of a professional organization? If so, detail all of your efforts and explain how you feel the efforts will improve your skills and allow you to contribute more fully to your profession
Correct Answer: A person who is under hypnosis is really in control of his or her behavior.
Correct Answer: REM rebound
Correct Answer: State government
Correct Answer: Sample Answers : (i) I Know that not every day will be the same So I recognize that changes in priority are a normal daily occurance and that i must be able to provide my care based on priorities (ii) Well at times I may get upset, but I understand by now these things happen, especially in the medical field
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