Selecting and managing marketing channels : How are the channel members managed and motivated, once they are selected?

Correct Answer: The SCPCA method can be used to evaluate channel members a) Sales (S): How much sales each channel member can give within a cetain time frame b) Cost(C): How much cost would be incurred for each channel? c) Profitability(P): Which channel can give better profitability to the company? d) Control(C): Whether company can have better control over its channel members or not e) Adaptability (A): Whether the channel alternatives are flexible enough to any changes or not The channel meeting the objectives of the company is selected

Correct Answer: II and III only

Explanation:

Plagiarism is when you copy someone's work and try to pass it off as your own. Plagiarism can be a violation of copyright laws and can be considered cheating, resulting in you getting a failing grade or even being kicked out of school.

Correct Answer: efficiency and effectiveness

Explanation:

Productivity is a result of the way that a business operates ? the result of the way that its people, business processes, different functional units and suppliers come together to meet the needs and wants of its customers.

Productivity is the combination of intelligent planning and focused efforts and hence, it is a combination of Efficiency and Effectiveness.

Efficiency :

Efficiency is an internal measure of performance for companies that shows how well the company converts inputs into outputs. The more the ratio of outputs to inputs approaches 100 percent, the better the efficiency of the process will be. In simple terms, it is ?doing things right? and comes from proper harnessing of time, cost and efforts.

Effectiveness :

Organizational effectiveness is an external measure of performance and indicates how well an organization fulfills the demands of various organizational stakeholders. Simply put, it is ?doing the right things."

Correct Answer: demand curves do not reflect consumer?s full willingness to pay for goods or services

Explanation:

Market failure arises because it is not possible for the market to correctly weight cost and benefits in a situation in which some of the cost is completely unaccounted.

Demand-side market failures happen when demand curves do not reflect consumer?s full willingness to pay for goods or services.

Supply-side market failures occur when supply curves do not reflect the full cost of producing a good or services.

Correct Answer: New salespersons needs: a) He needs to know the information on company history, its policies, rules and regulations etc b) Details about the product- its features, usage , demand c) Systems and procedures as followed by the company This may include the work timings, overimed, field work, work culture of that particular organisation etc d) Training on the basic ethics that need to be followed while selling a product e) He must know the basics of selling the different products of the company

Correct Answer: aUnderstanding the customer profile : the tastes,preferences, habits of the customers may differ from person to person bDetermining the objective as to who would be the target market, whether the company wants to go for cost minimisation or not etc cType of channel members :Who all would be involved? Wholesalers, retailers? dThe criteria on which the channel members would be evaluated and selected eHow many intermediaries will be involved in the overall distribution?

Correct Answer: In the light of competition, it may be seen that competitors may initiate price changes If the cutting off on prices does not affect the company, then the current pricing strategy itself can be continued to maintain the profitability of the company However if the price change on one firm is affecting the other, then it can: areduce the product price at par with competitors? price or below competitors? price or b Provide added advantage to the existing product like better quality, or ?a buy one get one free? offer or cProvide better quality of the product at a higher price thereby not being at par with the competitors

Correct Answer: Depending upon the increase or decrease in price rates, buyers may respond accordingly Some buyers may assume that quality of the product may have reduced to to reduction in price or that the company may not be selling the product as per expectations The other assumption that buyers may make is that prices may go down in the future and so may delay purchase On the other hand increased price may lead to a decrease in demand as the product may be more costly for the consumers who may switch to another seller offering similar products at lower prices

Correct Answer: No problem We can use network marketing as an alternative The company already has its strong network of customers who can spread the word about its products They can encourage referral rewards for say every three customers who will buy our product or avail our service We can also announce a contest for the customers to buy the product and win a chance to get himself broadcasted for the product advertisement We can ask them to send in their photo along with the contest application form which they get alongwith the product they buy So we don?t have to pay them as we would otherwise have to pay to a celebrity

Correct Answer: Logistics management is the part of supply chain management that plans, implements, and controls the efficient, effective, forward, and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customer's requirements