How would you handle negative feedback from a customer?

Correct Answer: 1Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need ? they'd rather get good service than be rushed out the door! 2 Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons 3Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt 4Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems 5Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills 6Ability to Use "Positive Language": Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently" With positive language: "That brand will be available coming month I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war

Correct Answer: Reply I agree with Your answer and I am so sorry you've got been disappointed Let's find a solution to work this out statement let's thrusting you and the person as a group working together to solve the issue

Correct Answer: In asking the question, the interviewer is really looking at two components of qualifications Qualifications received from a school setting and qualifications concerning beyond experience within the customer service area This will help in figuring out how appropriate the interviewee is for the position for which they have applied The applicants should outline their his/her academic qualifications relevant to the job After this, they need to point out the experience they have achieved from last jobs This should be carried out in a way that demonstrates the application of theory to realistic skills, focused on handling real life situations

Correct Answer: "Well, I bring nearly 5 years of customer service involvement to the group, I really have a good time for helping others, and I have also finished advanced certification courses The combination of my work experience and knowledge make me courageous that I will be a really good fit for this role"

Correct Answer: Good customer service means having thorough knowledge of your inventory, experience with your products, and being able to help customers make the best choices for them

Correct Answer: Designers have to either combine marketing intelligence and artistic vision themselves, or be able to delegate business duties to hired specialists, agents, etc while they focus on the art

Correct Answer: The interviewer asks the queries to interviewee to know the interest of an individual This is because if an individual has more interest in a particular part, then there will be more chances of getting a job in an area of interest and specialization The employer wants to know you're serious about pursuing a career in fashion Companies spend a lot of time and money training employees, so before they make that investment, they want to make sure you're not just applying for a job in the industry on a whim

Correct Answer: Designers stay current by reading magazines, browsing the internet, attending fashion shows, and studying technical manuals They study the history of fashion to better understand its development and current tendencies

Correct Answer: This question can be answered in several ways You can describe your education: fine arts with fashion/design focus You can describe your work experience: fashion houses, employers, employees, and of course your actual work (the portfolio) Or you can describe your personal characteristics

Correct Answer: The areas are generally divided into three groups: * street fashion (mass-manufactured high fashion); *ready-to-wear (small collections); * haute couture, where unique cat-walk garments are created mostly without practical considerations Don?t try to impress employees with what you are not If you are an expert in high street fashion ? you will be appreciated and find plenty of work