logo

CuriousTab

CuriousTab

Discussion


Home Interview Customer Service Comments

  • Question
  • What would be the most important service skill that you would need to have in your day to day business?


  • Correct Answer
  • 1Patience:If you deal with clients on a daily basis, be certain to stay patient when they come to you confused and frustrated, but also be clear to take the time to truly find out what they need ? they'd rather get good service than be rushed out the door! 2 Attentiveness: The capacity to surely listen to customers is so crucial for presenting extremely good service for a number of reasons 3Communication Skills: When it comes to crucial points that you want to relay clearly to customers, keep it easy and leave not anything to doubt 4Knowledge of the Product: Not knowing your product from front-to-back, you might not know how to solve customer issues when they run into problems 5Willingness to Learn: Those who don't show to enhance skills what they do, whether it's helping customers, marketing businesses, or building products, will get left behind by the people willing to put money into their skills 6Ability to Use "Positive Language": Without positive language: "I cannot get you that product until next month; it is back-ordered and unavailable presently" With positive language: "That brand will be available coming month I can place the order for you immediately and make sure that it is posted to you as soon as it reaches our war 


  • Customer Service problems


    Search Results


    • 1. A customer is repeatedly using abusive language, but he has a valid point; what would you do?
    • Discuss
    • 2. What relevant qualifications do you have?
    • Discuss
    • 3. Why should we hire you for this Customer Service Role?
    • Discuss
    • 4. What is good customer service?
    • Discuss
    • 5. Customer service representatives usually work with a team. How do you see yourself working with a team, and what role would be playing?
    • Discuss
    • 6. How would you handle negative feedback from a customer?
    • Discuss
    • 7. What skills are important for a successful career in fashion design?
    • Discuss
    • 8. What according to you is a favorite part of being a fashion designer ?
    • Discuss
    • 9. How do you stay up to date with fashion?
    • Discuss
    • 10. What are your qualifications as a fashion designer?
    • Discuss


    Comments

    There are no comments.

Enter a new Comment