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Home Interview Call Center Comments

  • Question
  • Can you work in shifts?


  • Correct Answer
  • Say ?Yes? if you have made up your mind to work for a call center Call centers would usually work 24 X 7 which needs some executives to be always present in the center This means that you would need to work in shifts 


  • Call Center problems


    Search Results


    • 1. Have you ever worked in a call center before? If so, how long did you work there?
    • Discuss
    • 2. Why do you think companies outsource their call centers?
    • Discuss
    • 3. What will be your response if the customer who calls on the other side of the phone is angry?
    • Discuss
    • 4. What is off-shore outsourcing?
    • Discuss
    • 5. What procedure you will follow when taking a customer?s call?
    • Discuss
    • 6. What is the difference between inbound process and outbound process?
    • Discuss
    • 7. What is a call center?What are the different types of call centers?
    • Discuss
    • 8. What is the difference between a BPO and a call center?
    • Discuss
    • 9. Why do you want to work in a call center?
    • Discuss
    • 10. Can you do a job that requires you to stay on the phone all day?
    • Discuss


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