Difficulty: Easy
Correct Answer: programmable
Explanation:
Introduction / Context:
Managers face a spectrum from structured to unstructured decisions. When rules, policies, or algorithms are already established, a decision can be codified and repeatedly executed with consistency. Information systems often automate such decisions to reduce cycle time and errors.
Given Data / Assumptions:
Concept / Approach:
Programmable decisions (also called structured decisions) can be expressed as if-then rules, formulas, or workflows. Examples include approving expense claims under a limit, reordering inventory at a reorder point, and auto-assigning tickets based on category. These are strong candidates for automation in transaction processing systems and business rules engines.
Step-by-Step Solution:
Verification / Alternative check:
IS literature distinguishes programmable vs. non-programmable decisions; the former are routinely automated, the latter supported by analytics but resolved by human judgment.
Why Other Options Are Wrong:
Control/relevant: Vague labels, not standard decision classes.
Predictive reports: Reporting category, not a decision type.
None: Incorrect; a standard term exists.
Common Pitfalls:
Automating partially structured decisions without handling exceptions, leading to brittle processes.
Final Answer:
programmable
Discussion & Comments