Which entity owns ITIL now?

More Questions from ITIL Certification

• Why should monitoring and measuring be used when trying to improve services?
• The Information Security Policy should be available to which groups of people?
• Which ITIL process has the objective of helping to monitor the IT services by maintaining a logical model of the IT infrastructure and IT services?
• Of which ITIL process are Reliability, Serviceability and Maintainability components?
• The main objective of Service Level Management is
• Availability Management is responsible for
• The main objective of Availability Management is?
• If an organization is able to become more proactive in its ITSM processes, what is likely to happen to support costs?
• The four stages of the Deming Cycle are?
• When analyzing an outcome for creation of value for customers, what attributes of the service should be considered?

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