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ITIL Certification
The four stages of the Deming Cycle are?
Plan, Measure, Monitor, Report
Plan, Check, Re-Act, Implement
Plan, Do, Act, Audit
Plan, Do, Check, Act
Correct Answer:
Plan, Do, Check, Act
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More Questions from
ITIL Certification
When analyzing an outcome for creation of value for customers, what attributes of the service should be considered?
Which of the following is the most appropriate approach to carrying out Service Operations?
How does an organization use Resources and Capabilities in creating value?
A benefit of using Service Design tools is?
Which of the following statements BEST describes the role of Communication during Service Operation?
The spell check module of a word-processing software package contains a number of errors. The Development department has corrected these errors in a new version. Which process is responsible for ensuring this updated version is tested?
The Plan-Do-Check-Act cycle can be used to plan and implement Service Management Processes: How many times should each stage of the cycle be visited?
What is the difference between a process and a project?
What is the meaning of the term Serviceability?
How can an organization determine the effectiveness of the Service Level Management process?
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