Port diagnostics tools: Which tool is commonly used to test serial (COM) and parallel (LPT) ports at the hardware level?

Difficulty: Easy

Correct Answer: loop backs (wrap plugs)

Explanation:


Introduction / Context:
Troubleshooting legacy serial and parallel ports often requires verifying that the port can transmit and receive data electrically. Purpose-built test plugs simplify this by looping output pins back to input pins to validate the hardware path.



Given Data / Assumptions:

  • We need a direct hardware test for COM/LPT functionality.
  • No external devices are required beyond the diagnostic plug and test software.
  • The technician can access port settings and simple terminal/test utilities.


Concept / Approach:

A loopback (wrap) plug connects transmit to receive lines (and other handshakes) on serial ports, and appropriate pins on parallel ports, allowing self-test. If the port is healthy, data sent out returns exactly, confirming the transceiver, line drivers, and pins. This is fast and isolates cable/device variables.



Step-by-Step Solution:

Attach the correct loopback plug (DE-9/DB-25 for serial, Centronics/DB-25 for parallel).Run loopback/echo test software to transmit patterns.Verify that data received matches data sent, indicating a working port.


Verification / Alternative check:

Cross-check with a known-good external device or use a breakout box to visualize signal transitions on each line. Consistent results corroborate the loopback test.



Why Other Options Are Wrong:

  • High volt probe: For power/high-voltage circuits, not port logic testing.
  • Cable scanner: Tests cable wiring continuity, not the port electronics themselves.
  • Sniffer: Protocol analyzers capture traffic, not basic electrical loop tests.
  • None of the above: Incorrect because loopback plugs are standard.


Common Pitfalls:

Using the wrong pinout; forgetting to configure baud/handshake; misinterpreting driver issues as hardware failures.



Final Answer:

loop backs (wrap plugs)

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