Queuing theory: primary phenomenon studied Identify the key aspect most directly associated with queuing theory in operations research. Choose the correct focus area.

Difficulty: Easy

Correct Answer: Waiting time (lines and delays)

Explanation:

Concept
Queuing theory models arrival processes, service mechanisms, queue lengths, waiting times, and system utilization to balance service capacity against congestion.


Final Answer
Waiting time (lines and delays)

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