The car dealer found that there was a tremendous response for the new XYZ's car-booking with long queues of people complaining about the duration of business hours and arrangements. Courses of Action: I. People should make their arrangement of lunch and snacks while going for car XYZ's booking and be ready to spend several hours. II. Arrangement should be made for more booking desks and increased business hours to serve more people in less time.

• Only I follows
• Only II follows
• Neither I nor II follows
• Both I and II follow