Retail Questions

• How do you go about familiarizing yourself with the products you sell?
• Describe a time where customer wasn’t happy and what did you do to change it?
• As a supervisor for a wholesale market, what actions would you take to increase the profit?
• As a Supervisor, how would you plan your financials for your budget?
• As a wholesaler what are the problems you would face in ensuring the commitment to your retail suppliers?
• Are you comfortable offering our charge account to customers?
• How would you go about greeting each customer who comes in the store?
• What previous experience do you have in retail?
• How do you get more retailers / customers for your business? What are the steps you would take?
• How will you make customers feel welcome in our store?
• What are the things that you need to check in a retail market, as a first line supervisor?
• Have you had experience of locking up a shop and dealing with stock ordering?
• What experiences have you had in dealing with difficult customers?
• Can you tell of a time when you provided excellent customer service?
• What did you enjoy most and least in your last retailing job?