Decision-Support Systems (DSS): what is the central purpose of most DSS applications used by managers and analysts?

Difficulty: Easy

Correct Answer: to build a model of the decision-making problem

Explanation:


Introduction / Context:
Decision-Support Systems help users analyze semi-structured problems by manipulating data with models—what-if scenarios, optimizations, and simulations—to evaluate alternatives. The question asks for the core purpose common to most DSS implementations.


Given Data / Assumptions:

  • DSS serve managers/analysts handling partially defined problems.
  • Models can be mathematical, statistical, or simulation-based.
  • Focus is on decision quality, not on building infrastructure components.


Concept / Approach:
The hallmark of DSS is the creation and use of a model representing the decision context. Users alter inputs, constraints, and assumptions to see impacts on outcomes, thereby supporting better choices. Building a DBMS or an expert system are different disciplines; identifying key decisions is a preliminary analytic step, but the actionable core is model-based analysis within the DSS.


Step-by-Step Solution:

Clarify DSS scope: data + model + user interface for analysis.Identify the activity at the heart of DSS: model building and evaluation.Select the option that states “build a model of the decision-making problem.”


Verification / Alternative check:
Classic DSS examples—what-if spreadsheets, linear programming optimizers, Monte Carlo simulators—are all model-centric.


Why Other Options Are Wrong:

Designing a DBMS: infrastructure, not DSS's purpose.Expert system: rule-based knowledge capture, distinct from DSS modeling.Determining key decisions: useful, but not the central DSS function.


Common Pitfalls:
Treating DSS as mere reporting; without a model component, it is closer to MIS than DSS.


Final Answer:
to build a model of the decision-making problem

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