You want all Windows 2000 Professional clients to receive the latest Windows 2000 service pack automatically when they log on to the domain. What is the correct enterprise deployment approach?

Difficulty: Medium

Correct Answer: Create a Windows Installer package for the service pack and assign/publish it via Group Policy

Explanation:


Introduction / Context:
In Windows 2000 Active Directory environments, software distribution to clients is commonly done using Group Policy Software Installation (GPSI) with Windows Installer packages (.msi). To ensure that every Windows 2000 Professional computer receives a service pack automatically at logon, you must integrate the package into a domain-based Group Policy Object applied to the target computers or users.


Given Data / Assumptions:

  • Clients are Windows 2000 Professional joined to the domain.
  • Goal: automatic service pack delivery at logon.
  • Centralized, AD-based deployment is preferred over manual updates.


Concept / Approach:
Build or obtain a Windows Installer package that wraps the service pack deployment and supports silent installation. Then use a GPO linked to the OU containing the clients to assign (to computers) or publish (to users, if appropriate). RIS is for OS deployment, not service pack rollout. Local Computer Policy affects only a single machine and does not scale. DFS provides distribution paths but does not automate installation by itself.


Step-by-Step Solution:

Prepare a tested MSI (or ZAP where MSI is unavailable) for the service pack.Create or edit a domain GPO → Software Installation.Assign to computers in the relevant OU so installation occurs at startup/logon.Test with pilot clients, then broaden deployment.


Verification / Alternative check:
Review client event logs for software installation entries; confirm the service pack level post-reboot. Ensure proper permissions to the distribution share and that the package supports silent parameters.


Why Other Options Are Wrong:

  • RIS: OS provisioning tool; not intended for service packs on existing installs.
  • Local policy: non-scalable and not domain-wide.
  • DFS: storage/namespace only; no install automation.
  • None of above: incorrect because a GPO-based MSI deployment is correct.


Common Pitfalls:
Deploying via user assignment when computer assignment is required; neglecting reboot requirements; not testing transforms/customizations before broad rollout.


Final Answer:
Create a Windows Installer package for the service pack and assign/publish it via Group Policy.

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