Difficulty: Easy
Correct Answer: Crashed hard drive
Explanation:
Introduction / Context:
When a PC shows no video, a technician prioritizes failures that occur before or during the Power-On Self-Test (POST). Understanding which subsystems are involved before the disk is accessed helps triage quickly.
Given Data / Assumptions:
Concept / Approach:
No-video conditions are most often due to issues on the path to generating a video signal: seating of the GPU, RAM errors preventing POST beeps, motherboard/CPU faults, or inadequate power. Storage devices are initialized later; a failed hard drive usually shows video with an error like “No boot device.”
Step-by-Step Solution:
Verification / Alternative check:
Bench tests with a known-good bootable USB often still produce video and BIOS screens even when the HDD is missing or failed, confirming that storage is not a prerequisite for video.
Why Other Options Are Wrong:
Common Pitfalls:
Spending time swapping HDDs early. Always verify POST, beeps, and display output before storage troubleshooting.
Final Answer:
Crashed hard drive
Discussion & Comments