Troubleshooting no-video PCs: Identify the least likely root cause A desktop PC powers on but shows no video on the display. Among common culprits, which is the least likely to cause a no-video symptom during POST or boot?

Difficulty: Easy

Correct Answer: Crashed hard drive

Explanation:


Introduction / Context:
When a PC shows no video, a technician prioritizes failures that occur before or during the Power-On Self-Test (POST). Understanding which subsystems are involved before the disk is accessed helps triage quickly.



Given Data / Assumptions:

  • System powers up but display remains blank or out of sync.
  • We are considering causes from power, CPU, memory, and video to storage.
  • POST typically initializes CPU, chipset, memory, and video before touching the OS drive.


Concept / Approach:

No-video conditions are most often due to issues on the path to generating a video signal: seating of the GPU, RAM errors preventing POST beeps, motherboard/CPU faults, or inadequate power. Storage devices are initialized later; a failed hard drive usually shows video with an error like “No boot device.”


Step-by-Step Solution:

Check physical video connections and GPU seating first.Verify power rails and look for POST codes/beeps indicating memory or CPU faults.Recognize that disk access occurs after basic hardware init; a dead HDD rarely prevents any video output.Therefore, among the options, a crashed hard drive is least likely to cause no video.


Verification / Alternative check:

Bench tests with a known-good bootable USB often still produce video and BIOS screens even when the HDD is missing or failed, confirming that storage is not a prerequisite for video.


Why Other Options Are Wrong:

  • Loose video card: common cause of black screen.
  • Defective RAM (bank zero): prevents POST, leading to no video and beep codes.
  • Defective CPU: system cannot execute POST; results in no-video.
  • Low AC outlet power: can cause unstable PSU output and no initialization.


Common Pitfalls:

Spending time swapping HDDs early. Always verify POST, beeps, and display output before storage troubleshooting.


Final Answer:

Crashed hard drive

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