Hard-drive care — Which of the following is a valid preventative maintenance task for a hard drive in everyday support practice?

Difficulty: Easy

Correct Answer: Disk check diagnostics (surface scan, SMART review, file system check)

Explanation:


Introduction / Context:
Preventative maintenance reduces downtime and data loss. For modern HDDs and SSDs, practical tasks focus on monitoring health and filesystem integrity rather than invasive mechanical adjustments.



Given Data / Assumptions:

  • Typical office PCs with either HDDs or SSDs.
  • Routine admin privileges available.
  • Goal: realistic tasks that improve reliability.


Concept / Approach:

Valid preventative actions include checking SMART attributes, running vendor diagnostics, scanning for bad sectors (HDDs), and verifying the filesystem. Mechanical “head alignment” is a legacy lab procedure, not field maintenance on sealed drives.



Step-by-Step Solution:

Schedule periodic SMART reviews and vendor diagnostic tests.Run OS file system checks and monitor reallocated/pending sector counts (HDD) or media wear (SSD).Back up critical data proactively when indicators degrade.


Verification / Alternative check:

Drive vendor tools (e.g., SeaTools, Data Lifeguard) and OS utilities (chkdsk, fsck) are standard in preventative routines.



Why Other Options Are Wrong:

Head alignment diagnostics: not applicable to sealed modern drives. Initializing (re-partitioning/formatting) regularly risks data loss and is not maintenance. Uninstalling programs is housekeeping, not drive maintenance.



Common Pitfalls:

Ignoring SMART warnings, skipping backups, and running destructive tests on mission-critical systems during business hours.



Final Answer:

Disk check diagnostics (surface scan, SMART review, file system check).

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