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Statement: "I have not received telephone bills for nine months inspite of several complaints" - A telephone customer's letter to the editor of a daily Assumptions: Every customer has a right to get bills regularly from the telephone company. The customer's complaints point to defect in the services which are expected to be corrected.

Only assumption I is implicit
Only assumption II is implicit
Either I or II is implicit
Neither I nor II is implicit
Both I and II are implicit

Correct Answer: Both I and II are implicit

Explanation:

The customer's eagerness to get the bills makes I implicit. Besides, the customer has written to the editor to bring the malfunctioning of the department to public notice. So, II is also implicit.

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