Difficulty: Easy
Correct Answer: In the past month, Jeffrey, who has been a model employee for three years, has repeatedly called in sick, forgotten important meetings, and been verbally abusive to colleagues.
Explanation:
Given data
Concept/Approach
Prefer a multi-episode pattern deviating from a prior stable baseline.
Step-by-step reasoning
(A) Predictable anger to a specific topic → consistent, not erratic.(B) Single outburst → isolated, not a pattern.(C) Indecision ≠ fluctuating behavior over time.(D) Repeated absences, forgetfulness, and abuse after years of stability → clear erratic pattern.
Verification/Alternative
Pattern test: only (D) lists multiple irregular behaviors across time.
Common pitfalls
Final Answer
Jeffrey's recent repeated irregularities best exemplify erratic behavior.
Discussion & Comments