Difficulty: Easy
Correct Answer: Incorrect hard disk settings stored in CMOS setup
Explanation:
Introduction / Context:
When a computer powers on, the BIOS or firmware performs a series of checks on hardware components before handing control to the operating system. If the BIOS encounters a problem accessing the hard drive, it may display an error message such as Fixed Disk Error. Understanding likely causes of this message is important for troubleshooting boot problems. This question asks which of several factors is most commonly responsible for such an error.
Given Data / Assumptions:
- The error appears during the early start up phase, before the operating system loads.
- The message specifically mentions a fixed disk, meaning a hard drive or similar storage device inside the system.
- Options include processor speed, RAM size, incorrect CMOS settings, and use of a USB keyboard.
- We assume a traditional BIOS based system where drive parameters are stored in CMOS setup.
Concept / Approach:
The BIOS stores configuration information such as hard disk parameters in a small memory area maintained by a CMOS battery. If these settings do not match the actual drive installed, the BIOS may not be able to identify or access the disk correctly, leading to a fixed disk error. For example, incorrect drive type, mode, or capacity settings can cause the BIOS to fail a disk check. Processor speed and RAM size are important for performance but do not normally trigger this specific error message. Using a USB keyboard is also unrelated to disk access during initial boot.
Step-by-Step Solution:
Step 1: Interpret fixed disk as referring to the internal hard drive or similar non removable storage.
Step 2: Recognise that during start up, the BIOS reads configuration information from CMOS memory to know how to communicate with the hard drive.
Step 3: Understand that if the drive parameters stored in CMOS are incorrect, the BIOS may fail to detect the drive or correctly access it, resulting in an error message about the fixed disk.
Step 4: Evaluate the effect of a very slow processor. While it may make the system run slowly, it does not typically cause the BIOS to fail a basic disk detection test.
Step 5: Evaluate insufficient RAM. Low RAM can affect loading the operating system or applications, but BIOS fixed disk errors are about storage, not memory capacity.
Step 6: Note that using a USB keyboard is unrelated to disk access and would not normally trigger a fixed disk error.
Step 7: Conclude that incorrect hard disk settings stored in CMOS setup are the most likely cause of the fixed disk error message.
Verification / Alternative check:
Technical support guides and certification study materials often recommend checking BIOS or CMOS disk settings when a system shows a fixed disk error. Common advice includes entering the setup program, verifying that the correct drive type is selected, ensuring that auto detection has run properly, and checking that cables and power are connected. While hardware faults can also cause disk errors, the exam style version of this question focuses on configuration issues. Among the provided options, only incorrect CMOS settings directly relate to this commonly described troubleshooting step.
Why Other Options Are Wrong:
A very slow processor speed: Affects performance but does not usually prevent basic disk detection during BIOS checks.
Insufficient installed RAM: Can cause operating system or application problems, but BIOS fixed disk errors are specifically related to storage, not memory capacity.
Using a USB keyboard: Involves input devices and may affect BIOS keyboard recognition, but does not cause hard disk identification errors.
Common Pitfalls:
Learners may assume that any general performance issue, such as slow processors or low memory, could be responsible for all types of errors, including disk errors. Others might suspect obscure causes such as USB device conflicts. To avoid these mistakes, focus on the wording of the error message. A fixed disk error points directly to the hard drive subsystem, including its configuration and physical connections. When a multiple choice question includes an option about CMOS settings alongside unrelated hardware characteristics, the configuration option is usually the intended correct answer.
Final Answer:
A BIOS message reporting a Fixed Disk Error is most commonly caused by Incorrect hard disk settings stored in CMOS setup.
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