In systems implementation, what is the very first step teams should perform to kick off the implementation phase effectively?

Difficulty: Easy

Correct Answer: Implementation planning (scope, schedule, resources, risks)

Explanation:


Introduction / Context:
In information systems, the implementation phase translates approved designs into a working solution in production. The first action that sets the tone for all subsequent work is implementation planning, because it organizes scope, timelines, resources, environments, risk controls, and communication paths before any hands-on activities begin.


Given Data / Assumptions:

  • The project has passed analysis and design and received approval to proceed.
  • Budgets and high level timelines exist but must be converted into executable plans.
  • Multiple workstreams (infrastructure, data, application, testing, training, cutover) will run in parallel.


Concept / Approach:
Implementation planning produces a detailed plan including WBS (work breakdown structure), RACI (responsibility assignments), environment plan (DEV, TEST, UAT, PROD), migration/cutover plan, test strategy, training approach, contingency/rollback, and communications. This plan reduces uncertainty and aligns stakeholders on what will happen, when, and by whom.


Step-by-Step Solution:

1) Establish governance: name the implementation lead, release manager, and change authority. 2) Decompose scope into tasks with estimates and dependencies. 3) Allocate people, environments, and tools to each workstream. 4) Define risk register and mitigations, including rollback criteria. 5) Publish an integrated schedule and communication cadence.


Verification / Alternative check:
If you attempt to purchase hardware, announce changes broadly, or reconfigure facilities before you have an agreed plan, you risk rework and cost overruns. A sound plan is the prerequisite that validates sequence and readiness for those later steps.


Why Other Options Are Wrong:

Selecting hardware depends on capacity plans, which are outputs of planning. Announcing prematurely can create confusion without specifics from the plan. Preparing facilities presumes decisions already captured in the plan. Starting training requires finalized processes and features scheduled by the plan.


Common Pitfalls:
Teams sometimes start building environments or migrating data before aligning on scope, cutover windows, and rollback criteria; this often causes delays and unplanned outages.


Final Answer:
Implementation planning (scope, schedule, resources, risks).

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