What does INVEST stand for?

Correct Answer: The business analyst must understand IT and also has to understand the stakeholder?s needs A systems analyst has the ability to look at a program or utility and see the code They can go in and pinpoint where changes need to be made

Correct Answer: The common tools that can be used by a business analyst are MS Visio, MS word, MS Excel, Power point, Quality center/test director MS Project There may be tools that are client specific also, but these will be supplied the client

Correct Answer: The most important responsibilities of a business systems analysts are as a communication conduit between the stakeholders and the team

Correct Answer: The documents that a business analyst should deliver are functional specification documents, technical specification documents, Requirements traceability, BRD (business requirements document), Use case diagrams and Business flow documents

Correct Answer: There are 2 documents: FRD (functional requirement document) SDD (system design document) which can also be called TRS (Technical requirements specifications)

Correct Answer: FMEA is Failure Mode and Effects Analysis It is an analysis used to determine failure modes and how severe they are in a system or process

Correct Answer: Pareto analysis is otherwise known as the 80/20 rule It stipulates that 80%of problems will arise from 20% of causes ? that few factors can create big problems

Correct Answer: Kano analysis is a systems analysis tool used to identify its impact on customer?s satisfaction based on 3 key areas: unexpected delighters, performance attributes and must have attributes

Correct Answer: The 4 key phases of business development are: Forming, Storming, Norming and Performing

Correct Answer: Change management is the biggest challenge in each and every industry After requirements stage when development is started client will come-up with some new changes or enhancements Cross departmental or cross team management ? like conflict management between teams Also individuals This requires soft skills and smartness Communication problems ? In real time this can happen You might be good in speaking and understanding the English language BUT sometimes it happens like Different people across the globe speak different style of English In USA itself Mexico people speak English differently Romans speak different English So at initial level to understand the accent can be a challenge but after some time you will become perfect