Correct Answer: Do you regularly read professional journals? Are you a member of a professional organization? If so, detail all of your efforts and explain how you feel the efforts will improve your skills and allow you to contribute more fully to your profession
2. Have you assisted with any medical office procedures?
Correct Answer: Even if you are a fresh graduate, you likely have some experience as an extern Prepare for this question in advance by thinking of all procedures in which you have assisted When answering the question, give a detailed but succinct account of your experience and your contribution to the experience
3. How do you protect the rights and confidentiality of patients?
Correct Answer: This is the perfect opportunity to impart your knowledge of HIPAA Your answer should show that you are very knowledgeable regarding regulations and that you place patient rights and confidentiality at the top of your priority list as a medical assistant If you are at all unclear about HIPAA regulations, be sure to study the material thoroughly before rehearsing your response
4. Describe a difficult experience with a patient and how you handled it.
Correct Answer: This is a question that cannot be properly answered without preparation Have a story ready about an experience you have had Do not make up a story, but be sure to play up the most positive aspects of the experience to show that you know how difficult some patients can be but that you are more than capable of handling any situation with professionalism, compassion, and efficiency
5. What do you do to keep current with medical findings and practices?
Correct Answer: Sample Answers : I stay informed by being active with the American Nurses Association, participating in their continuing education programs, and attending at least one yearly seminar I subscribe to several trade publications, which I find to have the latest information on current findings and practices I enjoy attending the conventions and seminars that come to our area several times a year, as I find meeting with other nurses in panel discussions and lectures to be informative academically and practically
6. Each of the following is a sleep disorder except
Correct Answer: Sample Answers : (i) I Know that not every day will be the same So I recognize that changes in priority are a normal daily occurance and that i must be able to provide my care based on priorities (ii) Well at times I may get upset, but I understand by now these things happen, especially in the medical field
9. 24/7 operations are like relay races where you take the baton, run with it and then pass it on smoothly. How do you make seamless transitions on shift changes?
Correct Answer: Sample Answers : (i) Be prepared for the incoming crew Ensure the ambulance is clean and fully stocked Arrive early so that shift changes can take place on time, still leaving you enough time to check the ambulance and be ready to go if you get a call (ii) Show up a little early for your shift for rig check and to receive any information from outgoing crew When you are the outgoing crew,leave rig in a better state than you found it Communicate with incoming/outgoing crew allowing a smooth transition
10. During the last year, when your replacement hasn't shown up and your manager asked you to stay late, what percentage of the time have you stayed late?
Correct Answer: Sample Answers : (i) More Often 90% (ii) 75% i stay when possible sometimes there are other things that have to be done or plans that have already been made