What is the most important step in prioritizing goals?

Correct Answer: The purpose of this question is to check your adaptability and flexibility Did you feel victimized? this question by mentioning the change that was made but the main focus should be on how you adjusted in that situation and the results you achieved afterwards For example you can say something like, ?Being an early joiner in the marketing team, I opened a lot of new customer accounts Over the time the team grew and we had more people in the team opening more accounts At one point of time, we had to re-distribute the accounts area wise so that a particular territory can be allotted to each one of us This re-distribution meant loss of my high performing accounts and a requirement to develop new accounts in the assigned territory Initially, it looked difficult but I could understand the need for this re-distribution and saw more opportunities for the company and myself I introduced my colleagues to the old accounts I held and started strategizing for better ways to tap the new territory Within 6 months, I could develop 50 new accounts with the help of new strategy Usually we would achieve this result in 9 months to a year?

Correct Answer: Best for "How would you improve upon our product/ company?" Since I?d be coming from an altogether new environment, I am bound to possess a new perspective towards everything here including the company, product, customers, environment, strategy etc This will enable me to constructively question things which anyone else here might not do This will help in improving the things and making the product & company better Having worked closely with product development team I understand how the research for product development is carried out and how is customer requirement analysed; I?d be able to provide a value addition there too

Correct Answer: Product formation : It can be defined as putting different products and services together to form a product for the satisfaction of customer For eg Hospitality is a product formation which is not made from a single item Service brigade : Team of staffs involved in providing service The Moment of Truth: It is the actual time when customer interacts with service staff It is the moment of contact when no management has control It is the motivation, skill, tools of the service and expectation, behavior, expectation of the customer determines the quality of the service

Correct Answer: Adventure tourism : to convert the adventure into pleasure for the purpose of tourism business Attraction : Anything/object/activity, which attracts tourists and attach with it Amenities : Extra facilities, service added with attraction, accessibility and accommodation to create tourism It includes trust, friendship, hospitality, etc Back of the house : Staffs who are not directly involved in providing service Guests rarely interact with them

Correct Answer: Channel of communication : It is a floe of communication within a department Skipper : This term is used for the status of a room, which indicates that a guest has left the hotel room without arranging to settle his or her account Sundry Services :These are the extra services, which are provided to the guests For eg message, handling of guests

Correct Answer: If I am chosen for this position, I?ll use my first 30 days in understanding my role carefully in terms of the contribution to the industry and increasing the overall profitability I?ll sit with my line manager and other juniors to realize what has already been finished and what its impact has been From there on, I?ll formulate my strategy to development in close conjunction with managers and see that it is perfectly implemented

Correct Answer: I like new challenges and fortunate to develop As long as I keep doing these, I don?t think I?ll need to alter I?d like to consider that this relationship lasts for many years However, I haven?t set a period of time limit as such

Correct Answer: State that you are quite happy with your career progress barring few mistakes that could be avoided Highlight some of mistakes you committed and how you have rectified them While answering, you should take all responsibilities for where you are, how you?ve gotten there, where you are going?and you harbor no regrets

Correct Answer: All my bosses enchanted some skills worth learning I have always used to learn something new from them along with my ex-boss

Correct Answer: ?What was the toughest decision you ever had to make?? that means they want to gauge your ability of decision even if there is really hard to choose between any two They want to hear on what circumstances what will be your priorities and values you take while taking a decision which can effect a lot and most important to it Your decision skills are shown to interviewer that you answer will reflect You must be accurate in your answer and try to explain the conditions and evidences upon which you taken such decision Also you can tell how those decisions are beneficial for you in further life Best for ?What was the toughest decision you ever had to make?? There are 2 toughest decisions that I ever made in my life The first one is about to choose my career I want to be an engineer but my parents planned for me something else because of financial problems At that time this decision was toughest for me to choose parents planned career path or my own But I go against to my parents path and tried my best to get the scholarship from college, which I also did giving my best performance Second decision that I have taken is to choose between job and higher studies In this I have chosen to do job only I have to learn more within the job and get an experience in my field I also want to emphasize my skills and gain more knowledge in reputed company