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Which IT service management company has launched the real-time voice banking platform to provide customers with personalized banking interactions?

Correct Answer: Financial Software Services (FSS)

Explanation:

Financial Software Services (FSS) has launched FSS Voice Commerce which is a real-time voice banking platform to provide customers with personalized banking interactions. It uses machine-learning language processing techniques for analysis and synthesis of language and speech to deliver the service.This platform interfaces with any retail banking system to provide real-time information of accounts and balances.

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